An effective customer communication strategy helps build relationships with your customers, increase loyalty and retention, address customer concerns and complaints, improve your business sentiment and present a cohesive brand message. We’ve put together tips on how your business can improve your customer communications strategy.
In our increasingly digital world, consumers expect instant answers from businesses, and if they can’t find the information they need easily on your website, they’ll go elsewhere. We share why Live Chat is a necessity for businesses to connect with their customers like never before.
In the highly competitive plumbing industry it can be difficult to stand out and get found by the right consumers, but the right mix of digital strategies across local listings, search engines, and social media can bring leads and customers flooding in. Keep reading to learn six highly effective marketing ideas for your plumbing business from the experts at LocaliQ.
One of the big benefits of Affiliate partnerships is that you can constantly reassess the situation and increase the amount of money coming in. With the proper strategy, you can rapidly build up your paycheck. Read our list of five ideas to grow your ReachLocal Affiliate clients and make more money!
Competition between professional home services businesses like locksmiths, cleaners, plumbers and electricians can be fierce! It can be hard to differentiate your offerings from those of your rival providers, which means that fast and fabulous customer service is critical if you want to come out on top. Making it easy for consumers to find your business online, keeping communication seamless and follow-up professional, will all help your business win jobs and build a loyal customer base.
If you don’t have the means to give website visitors the information they want when they want it, you could be missing out on converting valuable customers! Here are three clear-cut reasons live chat is the secret weapon your businesses’ website shouldn’t be without!
Consumers today expect immediate answers and attentive customer service. Live chat can help your local business deliver that and more. With benefits for customers and businesses alike, if you’re not already employing a live chat solution on your website, now might be a great time to start. Let’s take a look at the benefits live chat can provide your local business.
Do you want to get an extra revenue stream for your business? Are you looking for scalable digital marketing products for your clients? Here are a few of the top benefits ReachLocal partners see by using our technology to grow and enhance their business. 1. Increased Revenue and Profit Streams Partnering with us means you don’t need to hire more staff or invest in product development. In fact, our partnership ensures that you are compensated through either a residual compensation
Wouldn’t it be great if you could target people who enter a specific location like your business or an event you’re hosting? Imagine if your ad could show up on their favourite mobile app at that exact moment. We have the perfect mobile display advertising tactic to do just that – it’s called GeoFence! If you’re wondering how Geofencing works, it is a location-based mobile technology that lets you define a specific, geographic area for displaying your ads on mobile
